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Publications

This page is an interdisciplinary repository of trust research. Any scholar who has published peer-reviewed research related to trust can share their work on this platform as a Member or Contributor to the network. We ask that all contributions be accompanied by a brief, accessible summary and that authors only share PDFs of work for which they have copyright clearance (i.e. open access, preprint, etc.). 

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  • Second Acts and Second Chances

    The Bumpy Road to Redemption

    Author(s):   Prof. Robert J. Bies, Laurie J. Barclay, Thomas M. Tripp

    Journal of Management Inquiry, 2021

    Throughout history, there are numerous examples of business and government leaders who have fallen from grace only to rise again, and have a “second act” and a “second chance” as a legitimate social actor or leader—that is, they achieved redemption. We explore “the road to redemption” of leaders—when and why it occurs, and what “bumps” prevent it. In our analysis, we conceptualize redemption as a process with three elements—remorse, rehabilitation, and restoration—and as an outcome (the restoration of legitimacy). We argue that achieving redemption is not a product of chance; rather, it is a social construction process of narrative creation and identity construction involving many parties. Also, the road to redemption is shaped by cultural-specific factors—and it is temporally dependent. From this framework, we identify new directions for the theory and practice of leadership.

    Subject: Redemption, Leadership, Management, Business.

  • At the crossroads of trust and distrust

    Skepticism and ambivalence towards business.

    Author(s):   Prof. Robert J. Bies

    Public Trust in Business (Cambridge University Press), 2014

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    Subject: Trust And Distrust, Management, Business.

  • Trust and Distrust

    New Relationships and Realities

    Author(s):   Prof. Robert J. Bies, Roy J. Lewicki, Daniel J. McAllister

    The Academy of Management Review, 1998

    We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships, grounded in assumptions of multidimensionality and the inherent tensions of relationships, and we separate th

    Subject: Management, Distrust, Business.